Shipping and Refund Policy
Shipping Within Australia
FREE Shipping within Australia
All orders shipped direct from Melbourne within one week of placing your order*
Estimated shipping time 2 - 10 business days depending on your location*
* additional delays may occur around holiday periods
International Shipping
All orders shipped direct from Melbourne within one week of placing your order*
Estimated shipping time 2 - 3 weeks depending on your location*
* additional delays may occur around holiday periods
Pre-Orders
Pre-Orders are sent within one week of arrival date*
Pre-Orders are packaged and shipped in order of purchase
* arrival date delays are out of our control
Refunds
All sales come with:
30-Day No Questions Asked Money Back Guarantee
1 Year Manufacturer's Warranty*
Free Return Shipping (within Australia)
Please note:
– Goods returned must be in the same condition you received it and in the original packaging.
– Manufacturer’s Warranty covers product faults when used as intended. Does not cover general wear.
– Faulty products will be repaired or replaced as decided by inchargebox.
* Warranty covers box mechanics and charging ports
